Article — — 1,451 words

Business — Service design — User experience — User research

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Adapted from a post originally published on the University of Edinburgh Website and Communications blog. Throughout 2018/2019, the User Experience Service has been collaborating with the Learn Foundations project team to undertake a comprehensive programme of user research with students and staff working with course materials digitally. Through this we have discovered how students’ experience […]

Article — — 1,038 words

User experience — User research

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Adapted from a post originally published on the University of Edinburgh Website and Communications blog. As part of our comprehensive programme of user research in support of the Learn Foundations project, the User Experience Service has conducted contextual enquiry to better understand the contexts and needs of staff members working with our virtual learning environment, […]

Article — — 992 words

Digital — User experience — Web

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Originally published on the IWMW (Institutional Web Management Workshop) blog, which is no longer online. The pace of change in the web and digital is dizzying. Looking back on my experiences of IWMW has certainly brought that home (not that I needed a reminder). Six years is a long time in digital IWMW is celebrating […]