Bringing focus to our findings: continued user research for the API Service

Bringing focus to our findings: continued user research for the API Service

This is the final blog post in my short series about the user research I led on for the API Service at the University of Edinburgh.

This post covers the second half of the research, where we brought focus to the detailed picture developed in the first phase, and began to prioritise the issues to help the API Service team direct their ongoing work.