How do you make participation in workshops and training sessions as accessible as possible? My colleague Lizzie Cass-Maran has created these low-tech voting cards (using letters, colours and shapes to include as many people as possible) that are easy to make yourself — and a lot less fiddly than some of the technology solutions out there.
Archive — Workshops
✔️ Love stationery
✔️ Love workshops
This is a great guide to workshop essentials. I’m impressed that this kit contains a wider variety of materials, and yet seems so much smaller than the workshop bag we use at work. Maybe we rely too much on mountains of sticky notes!
I’d be tempted to add planning poker cards to this list. Planning poker is usually thought of as a technique for estimating work in agile projects. But it can also be used as a prioritisation technique in workshops.
Crying over spilt milk: An empathy map example
I have recently been involved in a project with the University of Edinburgh UX Service to conduct user research for the API Service.
In one of the workshops we ran, we wanted participants to work with empathy maps to give us an insight into their experiences.
This post on the University Website Programme blog outlines how I introduced workshop participants to the concept of empathy maps, with an example around my own experience of buying milk.
Buying milk is a simple task that most of us carry out on a regular basis. But this example showed how using an empathy map can reveal a surprising amount of detail about the behaviours and feelings someone goes through when completing a task.
User experience research for the University of Edinburgh’s API Service
I have been leading some user research for a project at the University of Edinburgh to develop API Service. This post on the University Website Programme blog outlines the steps we went through in the first phase of the research. This included interviewing developers, running workshops, and developing personas and journey maps.
This has been a successful and rewarding project. It has been particularly interesting for me to do some UX work that wasn’t necessarily to do with a website. There will be a couple more blog posts about it to come.
Government Digital Service: Ten tips for getting the best from workshops
Workshops with our department colleagues give us a joint view of our challenges and a shared sense of ownership – but planning and running them is a real skill. To help with your next workshop, we’ve put together our top 10 tips from 6 months of intensive workshopping.
What product managers can learn from teachers about running great workshops
As it happens, I was recently talking to a colleague about the links between teaching and running workshops. I have come to appreciate the similarities this year. A couple of my colleagues used to be teachers, and working with them has made the parallels become clear.
This article contains some great tips on how to improve your workshops with techniques used by teachers.
Troubleshooting group ideation: 10 fixes for more and better UX ideas
Useful tips for dealing with strange dynamics in ideation workshops, including when a senior voice is inhibiting the rest of the group.