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Duncan Stephen

Human-centred decisions

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Tag: Code

Article — 3 July 2026 — 1,193 words

Restoring the elements of user experience

Business — Human-centred approaches — User experience

A stack of five boxes becoming increasingly larger and brighter towards the bottom

Some human-centred practitioners have been consigned to increasingly superficial considerations. Artificial intelligence presents an opportunity for us to bring the focus back to the fundamentals that make our work important and successful.

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Article — 2 July 2021 — 1,431 words

Pace layers in experience design — Stabilise innovation by understanding people’s needs

Social science — Society — Technology — User experience

A series of concentric circles increasing in brightness, representing the pace layers concept

Innovation falls flat when it doesn’t respond to a human need. Use human-centred approaches to understand people’s fundamental motivations and needs. These are the stabilising forces for innovation.

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Article — 12 May 2021 — 1,268 words

Why content is more important than code

Accessibility — Content design — Information architecture — Technology — User experience

Mock-up of a Ceefax page with the word "content" instead of "Ceefax"

…and what I don’t mean by that.

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