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Duncan Stephen

Human-centred decisions

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Tag: UCD Gathering

Article — 22 August 2022 — 1,698 words

12 years in higher education web and user experience management

User experience — Web — Work

Unlabelled venn diagram

Today I have started a new job. But while I’m looking forward, I have also been reflecting, as this moment marks my first real move away from higher education. Despite the differing natures of the three organisations I worked for, there were many parallels across them.

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Article — 1 October 2020 — 191 words

Speaking at UCD Gathering

Service design — User experience — Work

I’m pleased to be speaking at UCD Gathering, a new virtual conference taking place on 15 and 16 October, about my team’s service design approach to improving the way staff use our virtual learning environment to better meet students’ needs.

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