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Duncan Stephen

Human-centred decisions

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Category: Digital

Article — 22 February 2017 — 633 words

How to improve your job stories

Digital — Media — User experience

Job story format: When [_] I want to [_] so that [_]

This month’s digital design digest features a couple of articles about getting the most out of job stories. Plus, promising news from the world of CSS, how the Guardian is increasing its subscriber numbers, and where government goes wrong with digital transformation.

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Article — 25 January 2017 — 650 words

Why people are losing trust in the media — and advertisers

Digital — Media — User experience

Close-up of a newspaper

Why people are losing trust in the media and advertisers, why ugly websites succeed, and why it’s time to ditch PDFs.

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Article — 20 December 2016 — 627 words

Implementing HTTPS

Digital — Web

Padlock icon

I put off making my website more secure because I dreaded it would be difficult. In the end it was a ten minute job.

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Article — 18 November 2016 — 1,310 words

Ten years of twitting about

Digital — Media

Fail whale

In ten years, Twitter has transformed from a geek enclave to a mainstream form of communication. But I find it difficult to imagine signing up to Twitter today.

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Article — 7 November 2016 — 1,092 words

The perils of the ‘launch and leave’ approach to project management

Architecture — Digital — User experience

Hulme Crescents

Our perspective on how a digital product should be managed is strongly influenced by our background and our role. That certainly helps explain some of the difficult conversations I have had over the years.

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Article — 14 October 2016 — 964 words

The vital lesson digital designers must learn from architecture’s postwar mistakes

Digital — User experience

Elephant and Castle statue

Like the mid-century modernists, today’s digital designers are creating the future. Some digital designers are making the same fundamental mistakes.

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Article — 29 September 2016 — 1,269 words

Running themes from Scotland’s first accessibility conference

Accessibility — Digital

Accessibility Scotland notebook

Accessibility Scotland was a high quality event with a diverse range of speakers. Find out what I took away from the event.

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Article — 22 September 2016 — 1,950 words

The fight we face for the web’s future

Digital — Web

Google Chrome screenshot: "He's dead, Jim!"

The web is facing many challenges from new technologies, threatening the open culture that made it such a success. We need to fight for its survival.

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Article — 12 September 2016 — 474 words

Is it time to put LinkedIn in the bin?

Digital

LinkedIn headquarters

Microsoft recently announced that it will acquire LinkedIn for $26.2 billion. But do any of LinkedIn’s users actually derive value from it?

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Article — 11 August 2016 — 498 words

Today’s newspaper circulation figures show why clickbait is a losing strategy

Digital — Media

Newspapers

The free versus paywall debate was a red herring. What matters is the quality of the product.

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Article — 2 August 2016 — 198 words

Apple’s emoji problem just got worse

Digital

Facepalm emoji

This is how Apple’s latest emoji design could cause some serious misunderstandings.

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Article — 26 July 2016 — 1,679 words

Reflections on IWMW16

Digital — Web

Work: SRUC — Scotland’s Rural College

My highlights from the the Institutional Web Management Workshop, the valuable annual conference for (mostly) higher education web managers.

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