Content

Article — 4 December 2024 — 1,161 words

Information grade — Potentially useful concept

Information architecture — User experience

A perspective on the similarities and differences between information, data, content and knowledge.

Article — 2 July 2021 — 1,431 words

Pace layers in experience design — Stabilise innovation by understanding people’s needs

Design — Social science — Society — Technology — User experience

Innovation falls flat when it doesn’t respond to a human need. Use human-centred approaches to understand people’s fundamental motivations and needs. These are the stabilising forces for innovation.

Article — 12 May 2021 — 1,268 words

Why content is more important than code

Design — Information architecture — Technology — User experience

…and what I don’t mean by that.

Article — 24 June 2013 — 1,267 words

The power of the web has not yet been unlocked

Technology — User experience — Web

I think about the web all the time. I like to believe that I get it. But I am still surprised by the advances in technology and the promise the future holds.