Tag: Healthcare
-
Getting to the root causes of usability errors and accessibility problems
—
Perception–Cognition–Action (PCA) analysis is a method of uncovering the root causes of usability errors and accessibility challenges in systems. Read my article to learn more, or come to this week’s UX Edinburgh meetup to hear me speak about it.
-
Speaking at UX Healthcare conference in April
—
I will be speaking at the UX Healthcare conference in London on Friday 12 April. Book now to learn about using Perception-Cognition-Action analysis to improve accessibility and outcomes in healthcare products.
-
Half a year on parental leave with a broken ankle
Becoming a parent is a huge privilege. But it’s no secret that it’s also hard work. You don’t plan to break your ankle during the first year of your child’s life.
-
I’ve broken my ankle
At the weekend I broke my ankle while playing bubble football on a stag do.
-
Two months of parenthood
Isobel is our first baby, so it’s difficult to compare having a baby during coronavirus to other times. But it does seem like a strange time to have a baby. There are many disadvantages to the current situation. But there are also some interesting advantages, particularly for me as a father.
-
People with mental health conditions say the coronavirus has plunged UK treatment services into crisis — Alex Spence — BuzzFeed News
The effects of coronavirus and the lockdown on people with mental health conditions. I fear that when this pandemic is over, the actual death toll will number far higher than those whose deaths were directly caused by Covid-19. I foresee a mental health crisis with no resources left to deal with it.
-
View from Service Design in Government 2020
—
Last week I attended the Service Design in Government conference, held here in Edinburgh. It was a hugely thought-provoking event. Almost every session I attended was excellent, sparking new ideas and thoughts that I am still getting to grips with almost a week on.
-
Building a design team from scratch in a large and complex organisation — Simon Dixon
I especially like the points this article makes about why design needs to go beyond digital. Even though I have worked primarily in digital teams, I have always believed in making things better not just digital. In health especially, we need to remember that people are complex human beings in a whole variety of circumstances […]
-
Every breath you take, every move they make counts for WA paramedics
—
Every breath you take, every move they make counts for WA paramedics Fascinating examples of how an ambulance service has experimented with their communications to save lives. A great example of how to use small experiments and tests to monitor improvements. Asking “tell me what’s happened” instead of “tell me what happened” saves a staggering […]
-
Design flaws in electronic health records can harm patients, study finds
—
Design flaws in electronic health records can harm patients, study finds We know that poor usability can lead to disastrous consequences. Think to the recent case of the accidental missile alert in Hawaii. This is a more rigorous, academic investigation into the negative consequences of poor usability in electronic health records. The study even suggests […]