Linknote — — 74 words

Business — Web

Opera: Phantom of the Turnaround — Hindenburg Research

Screenshot of one of Opera's predatory loan apps from the Google Play store

If you still have the Opera web browser installed anywhere, now might be the time to stop.

With its browser business in decline, cash flow deteriorating (and balance sheet cash finding its way into management’s hands…), Opera has decided to embark on a dramatic business pivot: predatory short-term lending in Africa and Asia.

The article goes on to outline evidence of some seriously dodgy practices. What a sad end to the Opera story.

Linknote — — 130 words

Architecture — Personal

This video is apparently footage from a 1964 BBC interview from the opening of my old high school, Balwearie in Kirkcaldy. It’s fascinating to see how much of it looked exactly the same when I went to school between 1998 and 2004 — and how much of it was totally different.

For example, it is a revelation to see what the roof was originally like. The attractive and useful rooftop garden and astronomical equipment was gone, replaced with a plain felt roof with a haphazard walkway of paving slabs.

The school was also about twice as big by the time I went there. No-one confused it for a luxury hotel. But then again, that’s what 30 years will do to a building.

I wonder what it’s like now, 20 more years on.

Via Rich Gordon

Linknote — — 102 words

Technology

New sim swap hacks highlight carriers’ wobbly security — Martha Degrasse — Light Reading

Diagram demonstrating how the attack works

Researchers at Princeton University called three of the four major [US] carriers and tried to convince customer service representatives to move phone numbers to new sim cards. Verizon, AT&T and T-Mobile each received ten calls from the researchers, who posed as customers.

Astoundingly, in all 30 cases the fake customers successfully convinced the carriers to move the numbers to new sim cards.

This matters because so many other services (such as banking systems) rely on SMS for authentication. If you only need to convince one customer service representative to swap a phone number, you could potentially have access to… almost anything.

Linknote — — 56 words

Accessibility — Business — Human-centred approaches

Accessible polling cards: Keeping it low-tech — Lizzie Cass-Maran — Website and Communications Blog

Polling cards of different colours and shapes

How do you make participation in workshops and training sessions as accessible as possible? My colleague Lizzie Cass-Maran has created these low-tech voting cards (using letters, colours and shapes to include as many people as possible) that are easy to make yourself — and a lot less fiddly than some of the technology solutions out there.

Linknote — — 101 words

Business — Content design — Human-centred approaches — Technology

The complex task of simplicity — Paul Taylor

Sainsbury's Basics food packaging - washing powder, flower, canned tomatoes

It is human nature to add things, making them more complex. This feels like you’re doing something, but actually you’re probably making the situation worse.

We see this in web design. People like adding pages to their websites because it feels productive. But actually, the most effective websites are the ones with fewer, simpler pages.

The same can be true for any design, including the way we structure our work.

We often anchor around the wrong thing. That’s why some big institutions have no chance — they are hit by random plans and transformations rather than anchoring around purpose and iteration.

Article — — 1,475 words

Personal

Me taking a selfie before the start of Highbury Fields parkrun

I’ve been running on-and-off for about six years. But it was only a year ago that I took part in my first Parkrun. Since then, I have done five different Parkruns in four different locations. My aim was always to run a sub-25 minute 5k. But it somehow always eluded me — until the fifth one.