Linknote — — 125 words

Content design — Human-centred approaches — User experience — Web

Work:

Join our team as a Content Designer — Website and Communications Blog

View of Edinburgh Castle from our office

Come and work with our team!

We are looking for three experienced Content Designers to join the University of Edinburgh’s Website and Communications team as we embark on major projects to launch our new web publishing platform and services.

If you’re passionate about using evidence-based approaches to create great content that meets users’ needs, we want to hear from you.

There are three positions available. [Find out more in the blog post](https://blogs.ed.ac.uk/website-communications/join-our-team-as-a-content-designer/). If you have any questions, just get in touch with me.

For my personal view on what it’s like working with the University of Edinburgh, check out my previous blog post: [Why I value working in user experience in higher education](https://duncanstephen.net/why-i-value-working-in-user-experience-in-higher-education/).

Note — — 55 words

User experience — Web

Work:

People collaborating with sticky notes on a flipchart

[We’re looking for a University of Edinburgh PhD student intern to work with us next year](https://edin.ac/3301QFy). This is an exciting time to join the Website and Communications team, and an opportunity to help us improve high-profile web services like MyEd and the University website. [Take a look](https://edin.ac/3301QFy)!

Note — — 106 words

User experience — User research

Work:

IxDA Scotland logo

I’ll be speaking at the next IxDA Scotland community meetup about our user research with the [Learn Foundations project](https://duncanstephen.net/tag/learn-foundations/).

> Duncan’s talk will take us through how [the University of Edinburgh’s User Experience Service](https://www.ed.ac.uk/information-services/user-experience) has undertaken a comprehensive programme of user research supporting a project aimed at improving students’ experience accessing course materials digitally. Find out how they developed a programme of multiple user research methods to understand what students really need.

Time: Wednesday 4 December
Venue: Amazon Development Centre, 2–4 Waterloo Place, Edinburgh

Full details about the IxDA community meetup event

Maybe see you there?

Article — — 1,451 words

Business — Service design — User experience — User research

Work:

Adapted from a post originally published on the University of Edinburgh Website and Communications blog. Throughout 2018/2019, the User Experience Service has been collaborating with the Learn Foundations project team to undertake a comprehensive programme of user research with students and staff working with course materials digitally. Through this we have discovered how students’ experience […]

Linknote — — 43 words

User experience — User research

Work:

Contextual enquiry with members of staff working with course materials digitally — Website and Communications Blog

Staff foam board

As part of our comprehensive programme of user research in support of the Learn Foundations project, the User Experience Service has conducted contextual enquiry to better understand the contexts and needs of staff members working with Learn. This blog post summarises our findings.

Article — — 1,038 words

User experience — User research

Work:

Adapted from a post originally published on the University of Edinburgh Website and Communications blog. As part of our comprehensive programme of user research in support of the Learn Foundations project, the User Experience Service has conducted contextual enquiry to better understand the contexts and needs of staff members working with our virtual learning environment, […]

Linknote — — 62 words

Information architecture — User experience — User research

Work:

First click tests — building up the elements of user experience for Learn Foundations — Website and Communications Blog

First click heatmap

> We had developed an information architecture and tree tests as part of our programme of user research for Learn Foundations. The next step was to use first click tests to pit the new template against existing courses.

The latest post in my series for the Website and Communications blog about our user research work around the University of Edinburgh’s virtual learning environment.

Article — — 1,284 words

Service design — User research

Work:

Adapted from a post originally published on the University of Edinburgh Website and Communications blog. Over the summer we ran co-design events involving over 100 participants from a variety of areas of the university. This work has given us a fresh perspective on the range of web activities undertaken across the university, and is informing […]

Article — — 52 words

Service design — User experience — User research

Work:

Slides from my Edinburgh UX meetup talk on Monday 2 September 2019, about the user research we have been conducting around the needs of students and staff working with course materials digitally at the University of Edinburgh. See the more detailed blog posts about this project over at the Website and Communications team blog.